content_copy Return and Exchange Policy – Ruth and Ralph

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Return and Exchange Policy

THANK YOU FOR YOUR BUSINESS! We hope you love your purchase, but we understand that sometimes it just doesn’t work out! 

Refunds will be issued in the form of store credit only.

All items must be shipped and postmarked within 7 calendar days of being delivered. Return shipping costs are at the customer's expense. We are not responsible for any packages lost or missing in the shipping process. Reach out to our returns department with your order number and concerns for details.

All items must be returned in their original condition with original tags still attached, unworn and unwashed.

Your store credit will be sent to the email address associated with your order that was provided at checkout. If you do not see your store credit in your inbox, please check your spam folder.

Sale or Discounted items are FINAL SALE. No returns or exchanges.